27 Mar 2020 Update

The changes that have been put in place at Rawhiti have certainly been overwhelming, but have been handled with grace by everyone at the village.

Some of these include:

  • Everybody has been educated in keeping themselves “virus” clean, hand washing has become an imperative and we are consuming more hand gel than ever before in the history of the world.
  • We have set up for deliveries to be sanitised in the scooter bay before they are released into the facility.
  • No visitors are allowed into Rawhiti, but caregivers are allowed under strict scrutiny with careful processes in place for them.
  • All people coming into Rawhiti must sign a declaration as to their state of health and well-being.
  • We only have essential suppliers delivering.
  • Our internal programme has been reduced to a minimum.
  • We have set up an isolation wing, and are bolstering up our potential support people, should they be required.
  • We have ordered additional pandemic supplies and have attended DHB briefings on the current situation.
  • In essence we have readied ourselves for what is required to prevent the spread of COVID-19 should it arrive at Rawhiti Estate.

Next, we need to get into the routine of our new normal, for this we are getting our “Checked in Care” service up and running, which will provide connection with family and friends and entertainment options, as well as information on what is happening in the village. Lee will be calling on everyone progressively to get you up and running.

We have also buddied up each management team member with a small group of residents. The management team member will touch base with each member of their group daily, just to ensure all is well and to check whether there is anything that needs doing. For instance, Angus and I have all the Independent Living Unit residents as our group.

Our challenge is now to retain our sanity and keep well for a month or so.

Thank you to everyone for their understanding and support during this difficult time.


24 March 2020 Update

Yesterday at Rawhiti Estate was our first day experiencing full lock down procedures.

It was a surreal feeling within the Village, however our daily activities continued smoothly with social distancing measures in place.

In the forefront of our minds is the wellbeing of our residents both physically and mentally, and all the staff here are providing support for this continually. Education and support remain a priority here at Rawhiti, we will continue to touch base with each resident to make sure they have everything they need and understand this is extremely important.

The move to Alert Level 4 is an important one and will help to prevent the spread of COVID-19. Background work is continuing with regards to a dedicated care isolation area within Rawhiti to be utilised if any Assisted living Resident was to contract the COVID-19 virus.

We are compiling a list of family members whom would be available to help in various care support roles, for which training would be provided. If you would like to place your name on the Volunteer Support List please contact Melanie Eady on 09 522 7001.

Below is some information that is beneficial for us all during these difficult times.

Things you can do to support yourself:

  • Take breaks from watching, reading, or listening to news stories and social media. Hearing about the pandemic repeatedly can be upsetting.
  • Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol.
  • Make time to unwind. Try to do some other activities you enjoy.
  • Connect with others. Talk with people on the phone you trust about your concerns and how you are feeling.
  • Call your healthcare provider if stress gets in the way of your daily activities for several days in a row.
  • If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, reach out to those around you or you can call or text the NZ Ministry of Health helpline on 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week

We are doing everything in our power to create a normal positive feeling within Rawhiti despite how abnormal life has become for us all. It is important we all work together and support each other.

For any concerns please do not hesitate to contact us.


19 Mar 2020 Update

Our executive team is meeting daily to review the Ministry of Health guidelines and update our response and action plan:

  • Staff have received updated training not only in best practice hand-washing techniques but also in ways to help prevent the spread of COVID-19.
  • There will be controlled entry via the main doors into Rawhiti Estate, with every visitor/contractor required to wash and dry their hands in visitor bathrooms, then apply hand sanitiser.
  • All visitors/contractors must sign a declaration on entry to the facility.
  • Visiting for residents is now restricted to family members only, between the hours of 8.30am and 4.30pm.
  • Access will be denied if in the past 14 days you have travelled overseas, returned from overseas, been in contact with someone who has flu or cold like symptoms, or refuse to complete the declaration.
  • All Rawhiti community events and outings have been cancelled for the foreseeable future.
  • We are implementing social distancing measures across the entire village.

We will continue to keep all residents and families updated, and we would like to thank you for your continued patience and support.

Please visit the Ministry of Health website for more information